1. Introduction
Welcome to Beyond Waves Sri Lanka. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This policy applies to all services offered by Beyond Waves, including our tour booking system, destination guides, and newsletter services. By using our services, you consent to the practices described in this policy.
2. Data We Collect
Identity Data
Includes first name, last name, username or similar identifier, and title for booking purposes.
Contact Data
Includes billing address, email address and telephone numbers to coordinate your travel arrangements.
We also collect Technical Data (IP address, browser type) and Usage Data (how you use our website) to improve our service delivery and ensure a premium user experience.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer for our boutique travel services.
- To process and deliver your booking including: payment management, fees, and charges.
- To manage our relationship with you which will include notifying you about changes to our terms or privacy policy.
- To enable you to partake in a prize draw, competition or complete a survey.
- To deliver relevant website content and advertisements to you.
4. Cookie Policy
"Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site."
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, and the right to withdraw consent.
| Right | Description |
|---|---|
| Access | Obtain a copy of your personal data. |
| Correction | Have incomplete or inaccurate data corrected. |
| Erasure | Ask us to delete personal data where there is no good reason for us continuing to process it. |
7. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our data protection officer in the following ways: